Return Policy

Last updated on September 7, 2023

We aim to provide our customers with a satisfying shopping experience in our store on the Placemed platform. That's why we are pleased to offer a return policy to ensure your complete satisfaction. If, for any reason, you are not satisfied with your purchase, you may return the item within 7 days of receiving your order.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.

To facilitate the return process, we invite you to click on the "return the product" link available from your Placemed customer interface. This link will guide you through all the necessary steps to complete your return.

We would like to clarify that the shipping costs for returns are the responsibility of the buyer unless the product is defective or damaged. Upon receiving your return, we will conduct an inspection to ensure that the item complies with our return policy. If it does, we will refund the purchase price of the item, minus the shipping fees.

We are committed to providing our customers with a satisfying shopping experience, so if you have any questions or concerns about your purchase, please feel free to contact us at any time from your Placemed customer area.